Shipping:

All in stock orders will be shipped within two working days.  Canadian and US orders will ship by Canada Post and USPS.  Freight costs are calculated automatically and are a function of product weight and your postal code.  Your exact shipping cost in  CAN $ will show up in your payment window.

Costs for International shipments to countries other than the US can be arrived at by mutual agreement by email to kbhenterprises@sympatico.ca .  Customs duties and taxes vary from country to country and are the sole responsibility of the purchaser.  Please make the necessary customs inquiries before you order.  We cannot issue refunds for orders stuck in customs.

Refunds:

Product refunds  will be issued whenever items shipped are defective, sent by error on our part or were never delivered to the address supplied.  Please inform us withing 15 working days if there is a problem with your order so that we can take the necessary steps to correct it.